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The client is a comprehensive corporate wellness provider, offering a range of preventive health and wellness services. As the organization expanded, it diversified its services to include Health Risk Assessments (HRA), Health Coaching, and more recently, Medical Surveillance solutions.
The organization required a centralized, HIPAA-compliant wellness portal for its clients’ employees and administrators. This portal had to facilitate access to health risk assessments, health coaching plans, related wellness communications, and medical surveillance functionalities. Simultaneously, it was essential for company administrators to have the capability to analyze aggregate health data, monitor utilization rates, and access billing reports.
The organization required a centralized, HIPAA-compliant wellness portal for its clients’ employees and administrators. This portal had to facilitate access to health risk assessments, health coaching plans, related wellness communications, and medical surveillance functionalities. Simultaneously, it was essential for company administrators to have the capability to analyze aggregate health data, monitor utilization rates, and access billing reports.
After struggling with a national HRA software that was not only burdensome but also plagued with critical inaccuracies in the HRA data, the client realized the need for a custom-built solution. They partnered with Xorbix to build that solution. This project was divided into three pivotal phases.
Phase 1 – Health Activity Tracker (HAT): The first phase was dedicated to the development of the Health Activity Tracker (HAT). This component was crucial for meticulously tracking the daily activities and health metrics of employees, thereby providing a comprehensive overview of their health status.
Phase 2Â – Health Risk Assessment (HRA) System: The second phase focused on the development of a comprehensive Health Risk Assessment (HRA) system. This vital component was responsible for accurately assessing the health risks of employees, thereby enabling the creation of personalized health coaching plans.
Phase 3Â – Medical Surveillance: This phase introduced a comprehensive system allowing companies and providers to seamlessly monitor and schedule necessary medical appointments tailored to specific job roles. For example, roles demanding prerequisite medical checks, such as a respiratory examination, were integrated into the platform for efficient management. Using the software, employees were matched to their respective job roles and the associated medical encounter requirements. Take, for instance, miners; before initiating their roles, they are mandated to complete both respiratory and audio evaluations. The system also incorporated regulatory forms from authoritative entities like OSHA, enabling employees to ÂÂÂÂÂÂÂÂconveniently complete them digitally ahead of their scheduled appointments.
The centralized portal facilitates seamless interactions between clients, administrators, and various wellness programs offered by the organization.
The security of the wellness portal was of paramount importance given the sensitive nature of health data. A robust multi-layered security approach was implemented to ensure HIPAA compliance, which included advanced data encryption, role-based access control, secure hosting on Microsoft Azure, regular security audits, comprehensive data backup and recovery plans, and real-time logging and monitoring of all user activities and system events. This comprehensive approach ensured the highest level of data security and privacy, gaining the trust and confidence of both the client and its users.
Xorbix’s dedicated team included software developers, UI/UX designers, project managers, and quality assurance testers.
The development approach was divided into three phases, each targeting specific features and improvements for the client’s portal. Employing an Agile methodology, the team tackled workflow challenges, amplified system performance, and transformed raw data into meaningful insights. Throughout the process, continuous iterations and timely modifications were executed to guarantee peak system efficacy.
Challenges included refactoring the outdated system, ensuring the accuracy of HRA data, and creating an intuitive user experience.
Comprehensive Quality Assurance Testing was integral to the project’s success. Testing was conducted in iterative cycles to validate the solution’s functionality, responsiveness, and user experience, all supplemented by continuous feedback loops for enhancements.
Xorbix’s dedicated team included software developers, UI/UX designers, project managers, and quality assurance testers.
The development approach was divided into three phases, each targeting specific features and improvements for the client’s portal. Employing an Agile methodology, the team tackled workflow challenges, amplified system performance, and transformed raw data into meaningful insights. Throughout the process, continuous iterations and timely modifications were executed to guarantee peak system efficacy.
Challenges included refactoring the outdated system, ensuring the accuracy of HRA data, and creating an intuitive user experience.
Comprehensive Quality Assurance Testing was integral to the project’s success. Testing was conducted in iterative cycles to validate the solution’s functionality, responsiveness, and user experience, all supplemented by continuous feedback loops for enhancements.
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